Your Global OEM Partner for
Optoelectronic Module Solutions

Volpi Group

Volpi is a privately owned company with locations in Zurich, Switzerland and Auburn, NY USA. Our core competencies are in systems engineering, development, production and life cycle management of customer-specific OEM subsystems. We are at the forefront of optical module development and manufacturing, which enables our industry leading OEM-customers to realize advantages in speed, accuracy, quality, up time and cost with their instruments.

Key Account Manager a Volpi USA

This postion is responcible for lead support in our strategic growth initatives in existing and prospective customers, markets and technologies.


Duties and Responsibilities: 
  • Developing a solid and trusting relationship between major key clients and company
  • Identify key client issues and challenges with a resolute objective
  • Developing a complete understanding of customer business models in the marketplace
  • Anticipating key account changes and improvements, technology based opportunities
  • Managing communications between key clients and internal teams
  • Lead role in the compiling of quotes
  • Strategic planning to improve client results
  • Negotiating contracts with the client and establishing a timeline of performance
  • Establishing and overseeing internal budgets with the company and external budgets with the client
  • Working with R & D, sales team, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
  • Collaborating with the sales team to maximize profit through the vehicle of value selling
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Meeting all client needs and deliverables according to proposed timelines
  • Analyzing client data to provide customer relationship management
  • Expanding relationships and bringing in new clients


Requirements and Qualifications:
  • Able to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Self-motivated and self-directed
  • Excellent interpersonal relationship skills
  • In-depth understanding of company key clients and their position in the industry
  • Eager to expand the company with new sales, clients, and territories
  • Able to analyze technical data and sales statistics and translate results into better solutions
  • Bachelor’s degree in technical, marketing, business administration, sales, or relevant field;
  • Four to five years’ previous work experience in sales, management, key account management, or relevant experience
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Basic computer skills, and experience with CRM software and the Microsoft Office Suite.
  • Strong negotiation skills, with ability follow-through on client contracts
  • Ability to multitask and manage more than one client account
  • Proven results of delivering client solutions and meeting sales goals
  • Open to travel as necessary


What we offer:

The potential for growth in a dynamic and international environment.  A wide variety of responsibilities with the opportunity to work independently and collaboratively in teams.  A highly motivated and supportive environment with entrepreneurial spirit.   Professional development opportunities in an expanding industry requiring technical excellence and ingenuity.  Our benefits package is considered to be in the top 10% for companies of any size.




Volpi USA
Dave Nikolson
5 Commerc Way
Auburn, NY 13021

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